Return & Warranty Policy

At HoagieMoto, we stand behind the quality of our products. If you experience an issue with your order, please contact us so we can help.

30-Day Manufacturer’s Defect Warranty

All HoagieMoto parts include a 30-day warranty covering defects in materials or manufacturing. The warranty period begins on the date your order is delivered.

If a product is determined to have a covered defect, HoagieMoto will, at our discretion:

  • Replace the defective product or component

  • Provide a comparable replacement

  • Issue a refund for the defective product

To submit a warranty claim, please contact us within 30 days of delivery and include your order number, a description of the issue, and clear photographs showing the defect.

This warranty does not cover:

  • Normal wear and tear

  • Improper installation, misuse, abuse, or neglect

  • Damage caused by accidents, impacts, racing, or modifications

  • Damage caused by using the product outside its intended purpose

  • Cosmetic variations normally associated with 3D printing, such as minor layer lines, seams, or surface variations

  • Damage caused by excessive heat, chemicals, or environmental conditions beyond the product’s intended use

  • Installation or removal costs, labor charges, or damage to other parts or equipment

Returns

Unused and uninstalled products may be returned within 30 days of delivery. Items must be returned in their original condition and include all components originally supplied.

Before returning an item, please contact HoagieMoto for return authorization and return instructions. Returns sent without prior authorization may be delayed or refused.

Unless the return is due to a verified manufacturing defect or an error by HoagieMoto:

  • The customer is responsible for return shipping costs

  • Original shipping charges are nonrefundable

  • The customer is responsible for ensuring the return is packaged securely

  • Refunds will be issued after the returned item has been received and inspected

Products that have been installed, used, damaged, modified, or returned with missing components are not eligible for a standard return.

Incorrect or Damaged Orders

Please inspect your order after delivery. If you receive an incorrect item or your order arrives damaged, contact us as soon as possible with your order number and photographs of the product and packaging. We will review the issue and work with you to provide an appropriate resolution.

Fitment Responsibility

Customers are responsible for reviewing all product descriptions, measurements, compatibility information, and fitment notes before ordering. A product ordered for an incompatible vehicle, model, year, component, or application is not considered defective.

If you are unsure whether a product will fit your application, please contact us before placing your order.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

To request a return or submit a warranty claim, contact HoagieMoto through the contact information provided on HoagieMoto.com. Please include your name, order number, and a description of the issue.